VENUE ENTRY CLERK

Do you thrive in a fast paced, dynamic environment? Do you have an interest in the arts and entertainment industry? Then we’ve got the job for you! Just for Laughs is looking for a venue entry clerk to join our Box Office team for the 2022 edition of our Festival in Montreal.

Reporting directly to the Director of Sales and Ticketing, the venue entry clerk will work closely with other clerks as well as the box office supervisor, assistant and managers to ensure customer satisfaction.

The ideal candidate has excellent communication and problem-solving skills, strong attention to detail, and the ability to work as part of a team.

Job duration: This is a temporary part-time position starting now until August 2022 (with the potential of extending for other projects).

Location: Montreal, QC

Responsibilities:

  • Provide courteous, empathetic, dynamic and efficient service to our customers and ensure their satisfaction;
  • Handle customer requests or questions in person at the venue;
  • Stay abreast of events currently on sale and to come in addition to the services offered;
  • Inform customers about shows by providing them with the necessary information;
  • Perform any other duties as assigned.

The list of tasks listed above is brief and indicative. This is not a complete and detailed list of the tasks likely to be performed by an employee occupying this position.

Skills and Qualifications:

  • Have an experience in customer service, good listening skills and a sense of initiative in the resolution of various situations;
  • Have an ability to thrive in a fast-paced work environment with multiple deadlines;
  • Have good time management skills and a great sense of organization;
  • Be able to work independently;
  • Have a high school diploma;
  • Be bilingual, French and English, both orally and in writing;
  • Have a knowledge of the Office suite: Word, Excel, Outlook;
  • Be available a minimum of 3 hours per week including evenings and weekends and be flexible to work additional hours during peak season;
  • Having some experience in a ticketing service and/or in a call center is an asset.

Apply