ARE ALL FESTIVAL SHOWS AVAILABLE WITH THE PASS?

YOU CAN SEE THE FULL LIST OF SHOWS AVAILABLE HERE: HTTPS://WWW.HAHAHA.COM/EN/BOX-OFFICE/BOX-OFFICE-PASSES-SELECT-YOUR-TICKETS

WHEN WILL I RECEIVE MY PASS?

NEVER! IT'S ALL DIGITAL, HOLD ON TIGHT TO YOUR PASS NUMBER AND BRING ID WITH YOU JUST IN CASE.

I’VE LOST MY PASS NUMBER, HOW CAN I GET IT RE-SENT TO ME?

  • Visit  the : www.hahaha.com/en/box-office/box-office-passes-buy-your-passes
  • Click on "book" next to your type of pass
  • Look for the yellow box "already registered? Get your order back"
  • Enter the email associated with each pass and click "resend"
  • Check your inbox! You will receive your pass number at this email address within a few minutes.

WHEN WILL I RECEIVE THE TICKETS THAT I’VE RESERVED?

YOU’RE SUPPOSED TO RECEIVE THE TICKETS BY EMAIL A FEW MINUTES AFTER YOUR RESERVATION

YOU CAN ALSO VISIT HTTPS://WWW.HAHAHA.COM/EN/BOX-OFFICE/BOX-OFFICE-PASSES-SELECT-YOUR-TICKETS-PROMOTION

  • Find your show, click on book next to it
  • Look for the yellow box "Already registered? Get your order back"
  • Enter the email associated with each pass and click "Resend"
  • Check your inbox! You will receive your ticket at this email address within a few minutes.

I WOULD LIKE TO ATTEND A SHOW WITH MY FRIENDS BUT I DIDN’T BUY MY PASS WITH THEM. IS IT POSSIBLE TO BE SEATED WITH THEM?

OF COURSE!

IF YOU’D LIKE TO BE SEATED IN A GROUP, FOLLOW THESE INSTRUCTIONS:

  • Be sure to have your friends’ pass numbers on hand
  • Select the show that you’re interested in seeing
  • Select the date and time
  • Choose the seats from those available in green (2, 3 and 5 show passes) or yellow (VIP passes)
  • Enter each friend’s pass number

THAT’S IT! WATCH YOUR EMAIL; YOU AND YOUR FRIENDS WILL RECEIVE IN THE NEXT MINUTES A DETAILED CONFIRMATION OF YOUR RESERVATION!

YOU AND ALL OF YOUR FRIENDS WILL RECEIVE CONFIRMATIONS OF THE RESERVATION BY EMAIL.

CAN I BUY A PASS AS A GIFT?

YES!

  • VISIT THE WWW.HAHAHA.COM/EN/BOX-OFFICE/BOX-OFFICE-PASSES-EXPLORE-OUR-PACKAGES;
  • SELECT THE TYPE OF THAT YOU WOULD LIKE
  • ENTER THE REQUIRED INFORMATION ABOUT THE PERSON YOU’RE BUYING THAT PASS FOR, BUT MAKE SURE TO ENTER IN YOUR OWN EMAIL ADDRESS (OTHERWISE, THE CONFIRMATION EMAIL WILL BE SENT TO THEM AND THE SURPRISE WILL BE RUINED)
  • ENTER YOUR INFORMATION AS A BUYER
  • PAY FOR THE ORDER

THAT’S IT! CHECK YOUR INBOX FOR THE CONFIRMATION. YOU WILL RECEIVE THE RECEIPT, AND PASS NUMBER AS SEPARATE EMAILS.

WARNING: ONCE YOU GAVE THE PASS TO THE LUCKY PERSON, CONTACT OUR CUSTOMER SERVICE DEPARTMENT AT BOXOFFICE@HAHAHA.COM TO CHANGE THE EMAIL ADDRESS ASSOCIATED WITH THE PASS.

CAN I SELECT THE SAME SHOW AS MY BASE TICKETS?

EG. I HAVE PURCHASED A 3-SHOW PASS, CAN I GET 3 TICKETS TO THE NASTY SHOW?

NO. EACH SHOW SELECTION MUST BE DIFFERENT.

DOES THE JFL PASS OR OFF-JFL PASS GIVE ACCESS TO THE FRENCH SHOWS?

EXCEPT FOR THE VIP PASS, NO. THESE PASSES ARE APPLICABLE TO ENGLISH PROGRAMMING ONLY AS A PART OF THE MONTREAL JUST FOR LAUGHS FESTIVAL.