Privacy Policy

This Privacy Policy (“Policy”) applies whenever you interact with us as a customer, including when you contact us for a product or service offer, or when you visit one of our websites, including https://www.hahaha.com/fr or our mobile application or any other online presence we maintain (collectively, the “Site”), when you apply for a job at JPR or submit a project to us as an artist or artist representative, or interact with JPR as an artist or contractor, engaged or not, as well as when you attend our shows and events or visit our premises.

In this Policy, the term “personal information” refers to any information relating to an individual that can be used to identify them, either alone or in combination with other information, such as their name, contact information, date of birth, credit card number, etc. It may also include more technical information, such as an IP address, web browser settings, and a device's unique identifier, but only when this information allows you to be identified as an individual. Information that is anonymized and cannot be associated with an individual is not considered personal information if it is reasonable to expect, in the circumstances, that this information will no longer allow, irreversibly, the direct or indirect identification of an individual.

JPR only collects the personal information necessary to provide you with our services, to respond to any other requests from you, and for the other purposes outlined in the section "How do we use your personal information?" We may collect the following categories of personal information:

• Your identifiers, which may include your first and last name, date of birth, email address, residential address, and telephone number. We may collect this information in various situations, such as when you contact us for a service or product, create an account on our Site, make a purchase through the Site's ticketing system, apply for a job with JPR, including volunteer opportunities, offer us your professional services, or otherwise interact with us, including in your capacity as an artist representative or otherwise. We generally collect this information directly from you, but in some cases, we may receive it from third parties, such as through a representative or agent. When you provide us with someone else's personal information, you represent that you have obtained their consent and are authorized to provide us with that information.

• Payment and billing information, such as your payment card details (card number, name on card, expiry date and security code), your billing and shipping address, and your purchase history, when you make a purchase on our Site. We generally collect this information directly from you.

• Professional information, such as details about your work experience and education. We collect this information if you apply for a position at JPR or offer us your professional services, including through a third-party recruitment platform. We will collect the personal information contained in your application, such as your CV, cover letter, salary or fee expectations, and information generated in connection with your application, to assess your application and determine whether we will offer you a position or contract. If your professional services are retained, as a contractor, we will collect and retain your contact information, bank account details, tax identification numbers (including your Social Security number, BCPAC and ACTRA numbers), passport, visa or work permit information, and any additional information you provide in your application. We may also collect personal information from third parties as part of a reference or pre-employment background check. We usually collect this information directly from you, but in some cases, we may receive it from third parties.

• Information related to online activity, including IP addresses, sections visited on our Site, and language preferences. We generally collect this information when you visit our Site using cookies or similar technologies as described in the Cookies and Similar Technologies (cookies) section. We treat this information as personal information when it can be used to identify you.

• Social Media Information: When you interact with our content through social media or other third-party platforms, these platforms may share certain information with us, such as your name, gender, profile picture, likes, interests, demographics, etc. This information is shared with us subject to the respective privacy policies of the social media platforms and is not governed by this Policy. You can control the information we receive by modifying your privacy settings on each social media platform.

• Video images, such as images collected by our surveillance cameras in our premises or during JPR Group shows and events.

• Any other information that you provide directly to us when you communicate with us, including by clicking on "Contact Us" on the Site.

We may use your personal information for the purposes set out in this section. We may also use your personal information for other purposes, in which case we will ask for your prior consent, where required by law.

• To ensure the provision and payment of our services. For example, we may use personal information to process purchases you make using the Site's ticketing system.

• Managing your account. For example, we may use personal information to allow you to create an account in order to purchase tickets on the Site and to provide you with information and documents relating to your account.

• To manage our business activities. For example, we may use your personal information to improve our business strategies, book professional artist services, acquire rights, and fulfill our tax obligations.

• To manage our marketing activities. For example, we may use personal information to provide you with tailored content and marketing based on your preferences.

• Communicating with you. For example, we may use personal information to communicate with you, answer a question about our services, provide customer support, or send you our newsletter, if applicable.

• Processing job applications. For example, we may use personal information if you apply for a position at JPR, in order to process and evaluate your application.

• Analyzing customer data. For example, we may use personal information to analyze visitor behavior on the Site in order to improve the customer experience. This information is not provided to us in a format that allows us to personally identify you and is collected through settings on visitors' devices or browsers.

• Managing our business and the Site. In general, we may use your personal information to accomplish any other purpose for the management of the Site and JPR, which may be described to you when the information is collected, or to detect fraud and other illegal activities.

• To achieve other purposes permitted or required by law. For example, we may use the information collected to protect the security of that information and our Site or to comply with a legal obligation, if necessary.

We may share your personal information with the following categories of people or with other people when permitted or required by law. We may also disclose your personal information to other third parties, in which case we will ask for your prior consent.

• Our affiliated companies and organizations, when necessary and for the purposes detailed in this Policy or in your agreement with JPR, as applicable.
  
  
• Our employees, when access to information is necessary to perform their tasks
  
  
• Our service providers, when such communication is necessary to fulfill a mandate or contract entrusted to them. We engage service providers, in particular, to plan our business operations and run our company; participate in the development, production, and operation of our shows and audiovisual productions; provide, operate, and maintain our information technology systems and services, including the Site; provide you with our services; process ticket purchases and payments; manage applications for positions at JPR; conduct criminal background checks on job applicants; host data; maintain records; and detect and deter fraud or other illegal activities. We ensure that we obtain a written commitment from our service providers that they will use your personal information only to fulfill their mandate and that they will take reasonable security measures to protect your personal information.
  
• Our business partners, when we share your personal information with third-party business partners, with your prior consent, in connection with the production of our festivals and audiovisual productions or for marketing purposes, including targeted advertising. JPR has no control over, and is not responsible for, the information handling practices of these parties.
  
• To other persons, including: when the law requires or permits the disclosure of personal information; in the event of a sale or transfer of all or part of our business assets (for example, as a result of a merger, reorganization, liquidation or other business transaction), including negotiations relating to such transactions, in accordance with applicable laws; when we determine that the disclosure of specific information is necessary to comply with a request from a law enforcement or regulatory agency or other legal process, or a union; to enforce our policies, or to investigate, prevent and take action regarding illegal activities, suspected fraud; to protect the rights, property or safety of JPR; or when necessary to protect our affiliated entities or agencies, our employees, our customers or other persons.

Our Site is intended for the general public and not for children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you are under 13 and do not have permission from a parent or legal guardian to visit the Site, you may not access the Site or use our services. If we discover that a child under the age of 13 has provided us with personal information, we will delete that information from our systems.

The Site provides links to other third-party websites. However, we are not responsible for the content or practices of the organizations that sponsor these other websites. JPR is not responsible for the practices, policies, or actions of these third parties with respect to the protection of your personal information. We therefore recommend that you carefully read the privacy statement appearing on these websites so that you can make an informed decision about whether or not you wish to use these third-party websites in light of their privacy practices.

When you provide us with personal information, we assume that you consent to the collection, use, and disclosure of your information for the purposes indicated at the time of collection, including those described in this Policy. In certain circumstances, we may seek your consent after collecting your personal information, particularly if JPR wishes to use or disclose your information for purposes not previously identified.

We take appropriate measures and control mechanisms to protect your personal information. These measures include restricting physical access to our offices and files, restricting access to your personal information to only those employees or agents who need it to perform their duties, restricting unauthorized access, disclosure, use and mishandling of your personal information in our custody and control, storing archival documents with trusted third parties, off-site, in secure facilities, and using firewalls, passwords and file encryption for online activities.
We implement internal policies and practices that guarantee the protection of your personal information, including:

• The appointment of a data protection officer responsible for ensuring compliance with applicable privacy laws;
  
  
• Policies and procedures that define the roles and responsibilities of our employees throughout the lifecycle of personal information, limit access to this information according to the "need to know" principle, and govern the retention and destruction of personal information;
  
  
• A process for handling complaints and inquiries related to the protection of personal information, including any confidentiality incident involving personal information;
  
• If the information is collected or stored electronically, technical security measures such as encryption, firewalls, antivirus software and other similar measures;
  
• Contractual safeguards and other measures are in place to ensure that the service providers with whom we share personal information maintain adequate safeguards and security standards. For example, we generally require our service providers to limit their use and retention of personal information to what is necessary to provide their services and to notify us in the event of an actual or suspected privacy breach.

Our goal is to prevent any unauthorized access, loss, misuse, sharing, or alteration of the personal information in our possession. We also use these safeguards when we delete or destroy your personal information.

We retain your personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, or as permitted or required by law. Once it is no longer needed, your personal information will be securely destroyed or anonymized, in accordance with applicable laws.

We strive to keep your personal information in Quebec or, where that is not possible, in Canada. However, information stored on our service providers' servers may be located outside Canada (particularly in the United States) and may therefore be subject to the laws of those countries, including any laws allowing government authorities access. In such cases, subject to these foreign laws, we will use contractual measures to the best of our ability to maintain safeguards that provide your personal information with protections at least equivalent to those that apply in Quebec.

We use cookies to collect certain technical information when you visit our Site. This information does not directly identify you and is used to improve the Site's content and accessibility. This information may be stored on our service providers' servers located outside of Canada and may therefore be subject to the laws of those countries, including any laws allowing government authorities access to it.